Privacy Policy for GuideAlong
Last Updated: January, 05 2026
Guide Along (“we”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our mobile apps, websites, and related services (the “Services”).
By submitting a telephone number or other contact information to us, you agree that we, and/or a representative acting on its behalf, can contact you at the telephone number yo
Legal Basis (under applicable laws):
We may act on communications received through your Account as authenticated via Google or Apple. While we are not required to verify the actual identity or authority of a person using your Third-Party Login Credentials, we may, at our discretion, request additional verification of identity from anyone seeking access to your Account, and may deny access if such verification is unsatisfactory. If we consider your Account to be insecure or to have been used inappropriately, we may immediately suspend or cancel access to your Account without notice.
Your Account is specific to you and may not be shared or transferred to any other person. You are solely responsible for maintaining the security of your Third-Party Login Credentials with Google or Apple. Any unauthorized use of your Account will be your responsibility, and you will be held liable for any harm arising from improper use or disclosure of your Account. You must not permit any other person to access the Services through your Account, and you must immediately notify us if you know or suspect that your Account has been accessed or used by any other person.
You are advised not to access your Account from public or shared devices and to log out at the end of each session.
Facebook and Other Social Media Platform Permissions
Our Services may ask you to allow data sharing and/or access through Facebook or other social media platform permissions allowing it to perform actions with your user account on such social media platform accounts and to retrieve information, including personal data, from it. This allows our Services to connect with your user account on the social network, provided by the social media platform.
For more information about these permissions please review the social media platforms permissions documentation and privacy policy.
If you reside in the UK or certain locations in the EU, you may have certain rights regarding the personal data we process about you:
You may also be entitled to learn about the legal basis for personal data transfers abroad including to any international organization governed by public international law or set up by two or more countries, and about the security measures taken by us to safeguard your data.
Where personal data is processed for a public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to their particular situation to justify the objection.
However, should your personal data be processed for direct marketing purposes, you can object to that processing at any time, free of charge and without providing any justification. Where you object to processing for direct marketing purposes, the personal data will no longer be processed for such purposes. To learn whether we are processing personal data for direct marketing purposes, you may refer to the relevant sections of this document.
Any requests to exercise your rights can be directed to us through the contact details provided below. Such requests are free of charge and will be answered by us in accordance with applicable law. Any rectification or erasure of personal data or restriction of processing will be communicated by us to each recipient, if any, to whom the personal data has been disclosed unless this proves impossible or involves disproportionate effort.
Third Party Service Providers. The Services work with third-party products and/or services (“Service Providers”) to offer and present our Services to you. These Service Providers may include, but are not limited to, Google, Microsoft, and other Service Providers who help us track and analyze our user activity, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns and carry out targeted advertising campaigns.
Our Service Providers may get more information about your activity, including pages you visit, access times, visit duration, how you arrived and your IP address. An IP address is a number that identifies a device connected to the internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also get device identifiers and specific information about the browser you use. In some cases, this information may be unique to you. We may share your information collected from you with third party vendors, advertising companies, or analytics providers including, but not limited to, Google, Microsoft, DoubleClick, Facebook and Instagram. The Services also participate in targeted advertising wherein it contracts with Service Providers to collect certain information when you visit the Services to provide measurement services to the Services and target ads to users, such as Google Ads. These companies use information collected from the Services (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware or software information, cookie and session ID) and personal information (e.g., IP address) during your visits to the Services and other websites in order to tailor advertisements about goods and services to you. These Service Providers typically use a cookie, third party web beacon, or other similar tracking technologies to collect this information. The Services also work with third parties that collect information across various channels including, but not limited to, computers, mobile devices, and other connected devices, over time, for advertising, analytics, attribution, and reporting purposes. Your data may be transferred outside the country from which it was originally collected. Our Services provide you with the option to opt out of targeted advertising via its cookie preferences. To learn more about this type of advertising or to opt-out of this type of advertising, click here.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational website here.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
How do you change your cookie settings?
Most internet browsers accept cookies by default, but you can change your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. Please note that some cookies are necessary for our Services to run and, as such, cannot be declined. If you choose, you may use the Digital Advertising Alliance (DAA) WebChoices Tool to globally opt out of third-party tracking via website cookies. There are also a variety of other tools publicly available to manage cookies and similar technologies that collect information related to your use of our Services. To learn more about cookies and modifying your browser settings related to these cookies you can review guidance from the Federal Trade Commission.
We are not responsible for the effectiveness or compliance of third-party opt-out mechanisms or programs. Please note that if you remove your cookies or upgrade your browser after having opted out, you will need to opt out again. Your opt out is specific to the browser you are using and the device you use to access the Services. Therefore, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information without enabling cookies in your browser, but disabling cookies may result in a diminished ability to take advantage of the services and related informational content of our Services.
