Watch our videos for help

Minimum mobile OS version iOS 15 / Android 9 (Pie). iPad models with GPS chip.

Download tours purchased direct through our website.

Redeem a pre-paid voucher code or gift card.

Buy direct and save on tours, bundles and upgrades.

1. Download

We highly recommend to download the app AND tour content (audio, maps and images) in advance, over reliable wifi or cellular signal.

There’s no time limit or expiry in which to use the tours.

No data connection is required while touring.

2. Sign-In To The App

Use your Apple or Google Play account, to sign-in.

iPhones – Sign in with Apple OR Google
Android Devices – Sign in with Google

Any purchased tours will appear in the My Tours tab.

Don’t see them?  Ensure you are signed in with the correct account (tap Profile). Sign out and sign in again, if required, or check the Help menu – My Account & Tours section for more details.

3. Open The Tour

From the My Tours tab, download the tour content or tap open.

Read the Highlights, Where the Tour Starts, Top Tips & Itinerary Tour Plan sections.

Watch our video for tips on how you should connect your phone and vehicle for sound.

Don’t connect your phone to the in-built USB port of the vehicle.

Instead use a USB/C adapter plug into the auxiliary power outlet (cigarette lighter) for charging.